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Budget Cellular

Privacy policy

Your information, handled with care.

This website collects very little: only what you send us in an enquiry, used only to respond to you. Here is exactly what happens to it.

Who we are

Budget Cellular Distributors CC (registration 1998/009288/23) is the responsible party for personal information collected through this website, under the Protection of Personal Information Act, 2013 (POPIA). Our office is at Tayfin Park, Coach House, Unit 3, Willem Botha Road, Eldoraigne, 0157.

For anything about your personal information, contact our Information Officer at support@budgetc.co.za or +27 (0)12 653 0425.

What we collect

We only collect what you choose to send us through an enquiry form:

  • your name and email address, and — if you give them — your phone number and company;
  • what your enquiry is about: the device, storage, colour and quantity, and your message;
  • that you agreed we may use these details to respond to you.

What we do not collect

This website does not use cookies, analytics or advertising trackers, and it does not build a profile of you. We do not ask for ID numbers, banking details or policy information — please do not include sensitive information in your message.

Like any website, our hosting provider processes technical details such as your IP address and browser type to deliver the pages and keep the site secure. When you send an enquiry, your IP address is also held briefly in memory to limit repeated submissions (spam protection); it is not stored with your enquiry.

Why we use it

We use your details to respond to your enquiry — for example to send a quotation or arrange supply — and to keep a record of our correspondence with you. We rely on your consent (the tick box on the form), on taking the steps you asked for, and on our legitimate interest in protecting the website from abuse.

We do not sell your personal information, and we do not use it for marketing without your consent.

Who sees it

Your enquiry is delivered by email to our team, who use it only to deal with your enquiry. Two service providers handle it on our behalf, and both are located outside South Africa:

  • Vercel Inc. hosts this website and processes the enquiry form (United States);
  • Resend delivers the enquiry to our inbox by email (sent from its Ireland region; the company is based in the United States).

How long we keep it

The website itself does not store enquiries in a database. Your enquiry is kept in our email inbox for as long as we need it to deal with your enquiry and to keep the business records the law requires, and is then deleted. Our email provider keeps delivery records for a limited period under its own retention policy.

How we protect it

The website only runs over an encrypted (HTTPS) connection, the enquiry form is protected against spam and automated abuse, and access to enquiries is limited to the people who handle them.

Your rights

Under POPIA you may ask whether we hold personal information about you, ask for a copy of it, ask us to correct or delete it, object to how we use it, and withdraw your consent. Contact us at support@budgetc.co.za and we will respond as the Act requires.

If you are not satisfied with how we handle your personal information, you may lodge a complaint with the Information Regulator.

Information Regulator (South Africa)POPIAComplaints@inforegulator.org.za010 023 5200 · toll-free 0800 017 160Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191inforegulator.org.za

Links to other websites

Some links — such as the map to our office — open other websites, like Google Maps. Those sites have their own privacy policies, which we do not control.

Changes to this policy

We will update this page if how we handle personal information changes. Last updated 23 October 2026.

Questions about your information?

Email support@budgetc.co.za or call +27 (0)12 653 0425.