Terms and Conditions

www.budgetcellular.co.za is purely and online store and provides its services to you subject to the following conditions below.

We reserve the right to amend, update or change the offers, prices or information on this website at any time without prior notice.

  • All prices displayed on this website include the standard rate of VAT at 15%
  • All prices are shown in ZAR(South African Rand),and include VAT at applicable current rates but exclude delivery charges unless expressly stated otherwise.
  • Please feel free to contact us if you should have any queries regarding our pricing structure.
  • All products supplied will come with a standard manufacturer’s warranty as stipulated.
  • If your product should develop a fault within the first 7/10 days, simply contact us for OBF replacement.
  • Goods are subject to availability.
  • In the event that we are unable to supply the goods, we will inform you of this as soon as possible.
  • Your order will be delivered to you at the address provided by you when registering.
  • We at Budget Cellular know how much your item means to you and for that reason we endeavour to deliver within 2 – 5 working days.
  • Payment for orders is either required via electronic fund transfer (EFT), Credit or Debit card via our payment gateway Payfast Payments.
  • Banking details shall be provided upon completion of order, however, should they be required, please email info@budgetcellular.co.za
  • Goods sold on this site are sometimes very difficult to describe accurately but all efforts are made to do this. The descriptions provided are from manufacturers sites and are deemed accurate. All images, descriptive matter, specifications and advertising on our site are provided for the sole purpose of giving an approximate description of goods.
  • Orders will only be processed once payment has been received.
  • All specials and promotions are only valid for the stated time period and run on a while stocks last basis.
  • Ownership of all goods supplied remain vested in Budget Cellular until payment is made in full. This site is run by Budget Cellular based in Pretoria, South Africa.

Delivery Policy
Deliveries are executed on payment confirmation and stock availability by Budget Cellular.

Once an order has been placed with Budget Cellular it is upon your ownership that you have read and understood our terms and conditions for your purchase.

We offer nationwide delivery and always outsource the most reliable and efficient courier companies.

Our delivery rates are Free for purchases over R4999.00 All items under R4999.00 purchased will be charged a delivery fee of R150 We make sure that your package is safe and for your security all items sent out are insured by Budget Cellular.

Warranty Policy
Budget Cellular supplies all products with a 12 month manufacturer’s warranty as per Networks.

All CPO stock will differ between 6/12 months which will be stipulated.

For faulty items please check our returns and refunds policy

Returns
Returns and Refunds

Budget Cellular Online store only deals in new and CPO merchandise, ensuring that you, our customer, always receives items that are in good condition and working order. If for some reason this is not the case, see our returns and refunds policy below.

Returns Policy

  • We accept returns within 48 hours of goods being received.
  • Returned items must be in original supplied condition (unopened) with original packaging, tags, booklets and labels.
  • Relevant proof of purchase must be provided.
  • All requests for returns must be lodged through email at info@budgetcellular.co.za
  • You will be responsible for the return shipping costs of non-defective merchandise.

Refunds

  • Refunds will be dealt with on a case by case basis.
  • Refunds will only be issued via the EFT or PayFast refund payment method.
  • Refunds may take up to 14/21 days to be processed.
  • We reserve the right to issue store credit for returned items.
  • A 15% restocking fee will apply to some returns.
  • You will be responsible for the return shipping cost of non defective merchandise.

Non-Returnable Items

Non-returnable items include products with downloadable content, competition or giveaway goods, unique items that are made to order or customized, and all other items as noted on the relevant product page cannot be returned for refund or store credit.

Payment

Budget Cellular allows payments via credit or debit cards as well as direct bank deposits or EFT.

Please be advised that orders will only be processed once funds have cleared.

  1. No Cheque deposits accepted.

Budget Cellular Contact details:
Support e-mail: info@budgetcellular.co.za
Support tel: +27 825637313